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ABN AMRO is developing a wide range of digital innovations, which include a mobile banking app, Apple watch technology, making payments using a smartphone and opening a new bank account with a selfie. Our teams develop new products to improve customer experience, while other teams ensure these services are secure and accessible. In short, we continuously rely on co-creation to generate winning innovations together. 

Our customer experience standards
By enabling millions of transactions per day, ensuring constant access to internet banking, and the highest customer satisfaction rating for our app, we seem to be doing pretty well in terms of customer experience. But that doesn’t mean we’re resting on our laurels. On the contrary, we continue to listen closely to what our clients have to say. That’s why we’ve decided to implement the Agile way of working and why we ask our clients to provide as much feedback as possible.

IT

ABN AMRO is developing a wide range of digital innovations, which include a mobile banking app, Apple watch technology, making payments using a smartphone and opening a new bank account with a selfie. Our teams develop new products to improve customer experience, while other teams ensure these services are secure and accessible. In short, we continuously rely on co-creation to generate winning innovations together. 

Our customer experience standards
By enabling millions of transactions per day, ensuring constant access to internet banking, and the highest customer satisfaction rating for our app, we seem to be doing pretty well in terms of customer experience. But that doesn’t mean we’re resting on our laurels. On the contrary, we continue to listen closely to what our clients have to say. That’s why we’ve decided to implement the Agile way of working and why we ask our clients to provide as much feedback as possible.

 
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