Digital Innovation Internship

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Posting Date: 05-Nov-2021

Location: Amsterdam, Noord-Holland, NL

Company: ABN AMRO International Services B.V.

At a glance

Are you a WO student looking for a place in which you can develop yourself into the Business, Innovation Management, Marketing or Strategic Design expert that you aim to become? Do you want to gain work experience? ABN AMRO offers you the possibility to work with the best professionals in the business. What are you waiting for? Apply now!

Your job

As a Digital Innovation Intern, you will support one of our ventures along their innovation journey, with particular emphasis on Customer Discovery, Problem Identification and Solution Ideation. This includes amongst others qualitative and quantitative research on Value Added Services, experimenting for validation, as well as trend and market analysis, stakeholder management and facilitating meetings. Within these three months you will be part of an entire exploring process in which the team will be researching, analyzing, and designing the most promising, suitable and desirable value propositions to help the start up scale. As you will be working on one of the bank’s newest business propositions, you can definitely help make impact!


What you will learn:

  • Become familiar with our innovation methodology, through which we launch new start up ideas within a corporate start up environment.
  • Structure, set up and deploy online and offline experiments aimed at maximizing learning from customer research.
  • Perform company and market research to find trends and patterns in the venture’s point of field.
  • Set up continuous learning loops based on the lean start up methodology (Build and Measure and Learn).
  • Interact with and manage internal and external stakeholders in a clear and concise way.
  • Gain familiarity with digital business model innovation in the financial sector.
  • Be fully onboarded and deployed as one of the team members and expected to create real value for this venture.


What you will do


  • B2C outreach activities. Engaging with the target audience via traditional online channels (social media, online communities, etc.) and the current client bases.
  • Conducting and analysing customer interviews with the aim of generating clear business opportunities, by delivering clear, concise and actionable reports.
  • Drafting, analysing and summarizing quantitative research (questionnaires) within easy to digest Excel formats.
  • Creating PowerPoint presentations, reviewing documents and scheduling meetings.
  • Setting up and help facilitate (online) meeting with clients and customers to identify needs and pain points in the current product offering. With that, creating e.g. Customer Journeys/ Service Blueprints to (visually) pinpoint where and what to change.

Your working environment

ABN AMRO is a leading Dutch bank, with an international presence, we are looking for skilled and talented interns who will help us shape ABN AMRO into a future proof bank. Our strategy requires a culture of working together and permanent learning. It’s only with this mindset that we unleash the best in ourselves to deliver a high standard of performance. ABN AMRO’s culture is the catalyst for the evolution in which we find ourselves: our people are imaginative, trust each other and do just that little bit extra to help clients.

You will be working in one of the teams within the Digital Platforms theme of Group Innovation, a dedicated innovation line within Innovation and Technology.

The theme of Digital Platforms consists of a portfolio of ventures at different stages of maturity. Each venture typically is staffed by a combination of Intrapreneurs with a background in banking and Innovation Managers with a background in innovation and start-ups.

Your profile

  • You are preferably a WO MSc student enrolled at a Dutch university
  • You are enrolled at university for the entire duration of the internship.
  • Your study covers Business, Innovation Management, Marketing, Strategic Design. With an interest in Lean start up, Design Thinking, Digital Economy, Growth Hacking, Service Design, Platformization.
  • You can work with Excel and PowerPoint. It’s a plus if you have affinity with Adobe CC.
  • You can start now.
  • You are available for 3 months minimum. Extending is possible.


Dutch and English speaker: you have an excellent level in the languages (spoken and written is crucial).

Entrepreneurial mind: you are open to improvements, innovation, and new opportunities.

Hard worker: you have a “finish when it is done” mentality.

Problem solver: your analytical skills and creativity are well developed in order to come up with realistic solutions.

Team-player: you can easily reach and collaborate with colleagues, either helping them out or requesting some assistance.

What we offer

  • Personal coach
  • Personal laptop
  • Travel allowance
  • Compensation of 450€ BSc and 600€ MSc
  • Pass to all ABN-AMRO Networking events
  • Not to forget an awesome team that loves Friday drinks.
  • Working in an informal environment among top professionals.


Are you looking for an enriching internship to develop yourself? Do you want to work in one of the best working environments in the Netherlands? Then we invite you to come here to make history with us, to make your mark through your hard work, commitment and company. The banking world is changing rapidly and ABN AMRO Bank is changing with it. That's why we invest in Artificial Intelligence, Blockchain, Internet of Things, Big Data Analytics, Robotics, VR, apps & APIs, Risk as a Service, IT security, new business models and much more. Banking is not just about storing and transferring your money, we go beyond banking. Together with our 6,000 IT professionals, we want to change the world of banking. That's why we encourage you at ABN AMRO to develop into the much needed talent the world is waiting for! You will work with the best professionals in the business and also with the latest technologies, in a creative, flexible and relaxed atmosphere. We offer all ABN AMRO interns a work laptop, a monthly compensation, a personal development coach and much more so that you can use your maximum potential! We offer you the opportunity to stand out and make a difference. Do not you believe it? We invite you to experience it for yourself.


If you are confident about becoming a valuable member of our team, apply right away! And don’t forget that a well thought-out, structured CV and motivation letter can make you stand out from the crowd!

How to do it?

  • Put only job relevant items in your CV and letter.
  • In your letter present yourself briefly and then tell us WHY you are interested in both this assignment in particular and working at ABN AMRO in general. Subsequently, explain HOW you will be adding value to our team by highlighting your relevant skills and experience.
  • Lastly, always include your availability period (e.g., from December 2021 to April 2022).

We are looking forward to getting to know you!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.